Shipping Policy

Effective Date: 2/7/2025

Odara Medical Spa offers reliable shipping options for your convenience.

1. Order Processing

• Orders placed through the Site are processed within 2-3 business days, excluding weekends and holidays.

2. Shipping Methods and Rates

• Shipping rates are calculated based on the destination and weight of your order.

• Standard delivery times are 5-7 business days. Expedited options may be available at checkout.

3. Order Tracking

• You will receive an email with tracking information once your order is shipped.

4. Damaged or Incorrect Orders

• If your order arrives damaged or incorrect, please contact us at info@odaramedspa.com within 7 days of delivery. Provide photos and your order number to resolve the issue.

5. In-Store Pickup

• Local customers can select in-store pickup at checkout. You will be notified when your order is ready for collection.

6. International Shipping

• At this time, we only ship within the United States.